A Life Without Limits
about
About New Mentality, PC. mental health center. Serving Mooresville & Lake Norman Since 2012
Helping patients live a life without limits
Since 2012, New Mentality, PC has been a leading alternative mental health center. We are dedicated to delivering science-backed, medication-free programs for anxiety, depression, PTSD, ADHD, and other disorders. Our services help children, teens, and adults in Mooresville, Lake Norman, Cornelius, Davidson, Huntersville, and nearby communities.
Our Medication-Free Mental Health Approach
We combine clinical counseling with innovative neurofeedback and biofeedback to target the root cause of each condition. Consequently, gain lasting improvements in focus, mood, and emotional balance.
EXPERIENCED PROFESSIONALS
Our team of experienced professionals tailor meet the unique needs of every individual.
PERSONALIZED CARE
We design personalized programs with compassionate support for lasting change.
RELENTLESS DEDICATION
Fueled by empathy and knowledge, we work to improve every client’s mental well-being.
Holistic Care for a Balanced Life
New Mentality incorporates specific tools to diagnose and treat mental health disorders.
Choose New Mentality for alternative mental-health care that targets the cause not just the symptoms.
“By offering alternative treatments we can treat attention deficit disorders, anxiety disorders, mood disorders, trauma disorders and other mental health disorders with a harmless approach”
Who We Serve?
We provide services for children, adults and families ages 5 and up. New Mentality is also a minority woman-owned small business and government contractor providing services and solutions for the needs of our government.
Mental Health? We Can Help You.
Whether you’re struggling, Stress, ADHD, Anxiety, PTST, Trauma, Depression, Emotional Desregulaion, Chronic Faigue, Burnout, Sleep issues, etc, and thrive in daily life we can help you.
Discover how our medication-free approach can transform your mental health. Contact New Mentality today for a free consultation.
Why New Mentality? A better mental health
True well-being depends mainly on four key pillars: Mental Clarity, Physical Balance, Energy Renewal, and Emotional Stability. New Mentality provides practical and scientifically backed programs designed to strengthen these core elements. With Neurofeedback, Biofeedback, Counseling, and Brain Mapping, we enhance your health and performance in tangible ways. By directly targeting and improving essential areas, we support your ability to achieve lasting improvements in daily life and overall well-being.
“By directly targeting these essential areas, we support your ability to achieve lasting improvements in daily life and overall well-being.”
The TEAM
Meet New Mentality Mental Health team
Our team at New Mentality, PC brings together decades of experience in mental health and performance optimization. Each of our licensed professional counselors holds degrees in psychology or counseling. Moreover is committed to ongoing training in evidence‑based therapies and trauma‑informed care. Our board‑certified neurofeedback practitioners combine rigorous EEG expertise with hands‑on clinical experience to design brain‑mapping protocols. Protocols that precisely target each client’s unique neural profile. Rounding out the team, our biofeedback technicians are trained ensuring we capture a comprehensive snapshot of your mind‑body state.
At New Mentality, PC, you’re the reason we stay motivated, data‑driven, and passionately committed to helping you thrive.
Tracy Alston (NM Founder)
LCMHC, BCB, BCN
A licensed clinical mental health counselor, mental fitness consultant, and certified clinical trauma professional, Alston is also board certified in biofeedback and neurofeedback by the Biofeedback Certification International Alliance (BCIA). Drawing on extensive training and her own athletic experience, she helps clients achieve lasting results. Additionally, Alston trained with a leading researcher and pioneer in neurofeedback.
A graduate of Wake Forest University, in Winston Salem, N.C. Alston earned top academic honors and a bachelor of arts degree in sociology. She attended Wake Forest on a full athletic scholarship, playing four years in the Atlantic Coast Conference as a shooting guard and small forward on the Wake Forest women’s basketball team. During her basketball career, she received the Distinguished All ACC-Defender award. She also holds a dual master’s degree in community agency counseling with school licensure from Lenoir-Rhyne University, in Hickory, N.C. where she also served as assistant women’s basketball coach.
Tracy Alston is the founder and owner of New Mentality, P.C. and the founder and owner of Mental Edge Fitness Solutions, Inc. Learn more about Tracy
Rebecca McKinney
MS, BCN
I was born and raised in Statesville, NC, and always knew that I wanted to work in a health care field. While still in high school, I took an introduction to Psychology class that created a love for all things to do with the brain. I then pursued a Bachelor of Science in Psychology from Liberty University, and a Master of Science in General Psychology from Grand Canyon University. After graduating, I knew that I wanted to find a modality in the mental health field that allowed me to work hands on with clients.
I was introduced to Neurofeedback and mentored by Tracy Alston, and became a Board Certified Neurofeedback Clinician through the BCIA. I have ten years of experience providing Neurofeedback services, and am grateful to be able to serve my community by providing mental health support for optimal health and wellness.
Susan Siegmann
Certified Biofeedback Technician & Certified GoTrim Lifestyle Specialist
Hi, I’m Susan Siegmann. Originally from Long Island, New York, I’ve called North Carolina home for the past 21 years. I live in the peaceful countryside of Mount Ulla, a place that truly feels like Heaven on Earth to me.
I’ve been married to my wonderful husband Ryan for 27 years, and we have two amazing kids, Kyle who is 25 and married and Kaitlyn who is 21. In my free time, I enjoy being outdoors tending to my garden, relaxing by the fire pit, and soaking in the beauty of nature. My family and I also love taking scenic road trips to the mountains, especially along the Blue Ridge Parkway.
For nearly 12 years, I’ve worked with Tracy at New Mentality as a certified neurofeedback technician and office manager. I am also a Certified GoTrim Lifestyle Specialist. It’s incredibly rewarding to support both children and adults on their journey, and to witness the powerful transformations that unfold through this process. We look forward to meeting you!
Koa C. Goode
MSW, LCSWA
Koa C. Goode is licensed clinical social worker and a certified parent educator who cares about people. She obtained her Bachelors of Arts from Wheelock College in 2005 where she focused on the field of Edication and Community Based Human Services. Her 20-year social services career she has included roles in child welfare, family stabilization, crisis intervention, and program development.
In 2018, Koa was certified as a Positive Discipline Parent educator, by the Positve Discipline Association allowing her to support parents increase their joy and navigate challenges.
Due to a keen interest in trauma recovery, Koa obtained her master’s in clinical social work from the University of Kentucky in 2022 with the goal of continuing to support individuals and communities to increase their resilience.
Koa sees herself as a resource to assist individuals to tap into their strengths inorder collaboratively problem solve. In February 2025, Koa was the recipient of the North Carolina National Association on Mental Illness Crisis Intervention Team (NC NAMI CIT) Mental Health Advocate of the Year Award.
Koa is fully bilingual with fluency in Spanish, as she grew up in a bilingual household in Massachusetts. She’s a big sports fan with basketball being her favorite. She roots for all Boston’s teams. She enjoys gardening and going for walks with her husband and two dogs.
Randy Wales
LCMHCA, NCC
Originally from Idaho, Randy served four years in the U.S. Coast Guard before earning a B.S. in Developmental Psychology from Liberty University, where he excelled academically and contributed to mental health research. He is completing an M.A. in Clinical Mental Health Counseling at Liberty, graduating in May 2025.
At New Mentality, Randy works under the supervision of Tracy Alston, assessing and treating clients. He specializes in supporting parents, families, and couples, drawing on workshops he has led in parenting, relationships, and coping skills.
He believes deeply in the power of human connection to transform lives.
“My journey into mental health counseling was inspired by a passion for working with couples, families, and children. Seeing therapy’s impact ignited my calling to help people become their best selves. I am dedicated to using the latest research and evidence-based practices to support healing from trauma, anxiety, depression, and to strengthen family bonds with compassion and effectiveness.”
Randy Wales, Therapeutic Style Randy uses an integrative approach: CBT, person‑centered therapy, mindfulness, and neuroscience‑informed techniques tailored to each client’s needs, from trauma to anxiety and depression.
Allie Walsh
Mental Health Intern
Hello! I’m Allie Walsh, an intern pursuing a Master’s in Clinical Mental Health Counseling at Liberty University. I’m deeply fascinated by the brain how it shapes emotions and behaviors and how that knowledge can promote healing and growth.
My passion for counseling stems from a desire to support others through life’s challenges by providing a safe, empathetic, and nonjudgmental space where clients feel heard and valued. I believe in the power of connection and collaboration, meeting each person with compassion and respect.
From a young age, I’ve felt called to be present with others in their struggles, offering comfort, encouragement, and hope. It’s a privilege to walk alongside individuals on their unique journeys, helping them discover their strength and resilience.
Outside of counseling, I enjoy spending time with family and friends, exploring nature, and going on adventures with my dog, Remy. I find joy in the simple moments that foster connection and well-being.
new mentality, PC founder
A Dedicated Career Helping Individuals Thrive
Tracy Alston is the founder and owner of New Mentality, P.C. and the founder and owner of Mental Edge Fitness Solutions, Inc. . MEFS is a mental fitness service provider, offering customized programs to optimize brain performance in Mooresville, N.C
A licensed clinical mental health counselor, mental fitness consultant, and certified clinical trauma professional. She is also board certified in biofeedback and neurofeedback by the Biofeedback Certification International Alliance (BCIA).
Drawing on her extensive training and athletic experience, she provides personalized support to her clients. Additionally, Alston trained with one of the leading pioneers in neurofeedback.
Helping Individuals improve their lives
“My goal as a counselor and neurotherapist is to help my clients live a life without limits. Whether it’s an athlete looking for a competitive edge, a businessperson who needs to advance or a child with attention-deficit issues, I can help.”
Alston graduated from Wake Forest University in Winston Salem, N.C., earning top academic honors and a bachelor’s degree in sociology. She attended Wake Forest on a full athletic scholarship. During four years, she played as shooting guard and small forward in the Atlantic Coast Conference. Moreover, she received the Distinguished All ACC-Defender award during her basketball career. She also earned dual master’s degrees in community agency counseling with school licensure from Lenoir-Rhyne University in Hickory, N.C. Additionally, she served as assistant women’s basketball coach there.
From her athletic and academic experiences, she learned that focus and full attention make a difference—on the court and in life.
“My passion is creating innovative strategies and solutions for improving the mental health and mental fitness of my clients, In dividuals and companies.
Visit my “Mental Fitness Matters” Show streaming on all podcasting platforms tracyalston.com”
real results from backed-science tools
The cutting-edge technologies at New Mentality enable Alston and her team to help clients with a wide range of needs. Their training improves leadership and performance. Furthermore, it decreases impulse-control issues, reduces muscle tension and anxiety, and increases motor coordination.
““I want every client to achieve their personal best,” says Alston. “At New Mentality, our biofeedback and neurofeedback techniques, combined with cutting-edge brain mapping technology, support growth in mental health. Also relationships, business, academics, sports, and life. While our methods aren’t magic, the results can certainly feel that way!””
At New Mentality, PC you or your child can live a life without limits by being a part of one of our training programs.
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