The Company

Helping patients to live a life without limits without the use of medications

New Mentality is an alternative mental health center offering clinical counseling and science-based services to treat mental health disorders without the use of medications.

Incorporated since 2012, at New Mentality, we strive to help our clients live a life without limits. Offering a unique approach with non-invasive, non-pharmaceutical training programs, New Mentality incorporates alternative treatments by implementing biofeedback and neurofeedback in client treatment models, no matter their age or diagnosis. With the use of qEEG brain mapping and other assessment tools, New Mentality can diagnose and treat mental health disorders with more accuracy.




How we can help you?

We are a team of licensed mental health professionals and board-certified professionals providing effective services and solutions to our clients.

We offer qEEG Brain Mapping, Neurofeedback, Biofeedback and  Counseling for children and adults. Alternative and traditional solutions to take care of the mental health and well-being of our clients. Whether you are looking for a mental health professional to talk to or looking for an alternative way to handle stress, anxiety, or improve your mood, attention, and sleep, we can provide options for you and your family.


“By offering alternative treatments we can treat attention deficit disorders, anxiety disorders, mood disorders, trauma disorders and other mental health disorders without the use of medications.”


Who we serve?

We provide services for children, adults and families ages 5 and up. New Mentality is also a minority woman-owned small business and government contractor providing services and solutions for the needs of our government.


Contact us today to start a program:

Or call to talk with a New Mentality staff 
704.799.1270 (office)






  • Select Option
  • Start the Program
  • Free Consutation
  • Have an Appointment
  • More information / Question
  • Neurofeedback Home Training
  • Mental Health Diagnosis
  • Government Programs
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  • Patient Age
  • 6 to 13
  • 14 to 18
  • 19 to 25
  • 26 to 35
  • 36 to 50
  • 51 to 65
  • 66 and Over
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Field is required!
Field is required!
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New Mentality, PC believes in community partnerships.

New Mentality, PC believes in community partnerships. We partner with schools, businesses, organizations, colleges and universities to provide qEEG brain mapping, biofeedback, neurofeedback, Peak Performance and counseling services to their students, sports teams, executives, administrators and employees in efforts to help them perform at their best.

SusanHeadshot Susan Siegmann, Alternative Services Manger at New Mentality, PC, oversees all alternative treatment services for our clients on behalf of New Mentality.

New Mentality has partnered with Vitality Medical Wellness Institute, a functional medicine medical practice in Concord, N.C. New Mentality will provide qEEG brain mapping, neurofeedback,  biofeedback, peak performance and counseling services to their clients. Vitality Medical Wellness Institute offers health optimization, hormone therapy, weight loss, a skin clinic, concierge medicine and a performance based Executive Concierge medicine practice.   To learn more about Vitality Medical Wellness Institute, visit

rowansalisburylogoNew Mentality has partnered with Rowan-Salisbury schools, a PK-12 graded school district in North Carolina. New Mentality’s licensed therapists provides counseling services to children in the school setting. To find out more about Rowan-Salisbury schools visit


KRLogoNew Mentality has partnered with Keep Rising! Empowerment Summit for Girls to provide workshops to girls and parents. Keep Rising! summit, is an organization that provides events for young girls that will increase self-esteem. To learn more about Keep Rising! Empowerment Summit for Girls, visit



New Mentality has partnered with Surry County Department of Social Services. Surry County DSS is committed to providing quality social services to individuals and families to promote self-sufficieny and to enhance the safety and well-being of those in need. New Mentality will provide qEEG brain mapping and neurofeedback therapy to individuals and families of Surry county and surrounding areas. To learn more visit

Contact us if your organization would benefit from receiving tools and training that can improve your organizations overall performance. Whether you’re looking for ways to improve end of grade testing scores, employee production or you want to ensure that your company is taking care of their employees overall mental health, we can help.

About the Founder

Tracy Alston is the founder and owner of New Mentality, P.C. and the founder and owner of Mental Edge Fitness Solutions, Inc. , a mental fitness service provider, offering customized programs to optimize brain performance in Mooresville, N.C. She is a licensed professional counselor, a certified clinical trauma professional and she’s board certified in biofeedback and neurofeedback by the Biofeedback Certification International Alliance (BCIA) who draws on her extensive training as well as her own athletic experience to help her clients. She is a member of the Association for Applied Psychophysiology and Biofeedback, the Southeast Biofeedback and Clinical Neuroscience Association,  the International Association of Trauma Professionals, North Carolina Counselors and a member of the Licensed Professional Counselors Association of North Carolina. She is an adjunct professor of psychology at Mitchell Community College in Statesville, North Carolina and a freelance journalist for Feelin’ Good magazine.  Alston has also trained with one of the leading researchers and pioneers in the field of neurofeedback. Alston is also a Reiki Level II certified practitioner. Alston received her mentorship and training at the Reiki Education and Research Institute of Charlotte, N.C. with Certified Reiki Masters Bill Coryer and Mei-Yin Hung.

A graduate of Wake Forest University, in Winston Salem, N.C. Alston earned top academic honors and a bachelor of arts degree in sociology. She attended Wake Forest on a full athletic scholarship, playing four years in the Atlantic Coast Conference as a shooting guard and small forward on the Wake Forest women’s basketball team. During her basketball career, she received the Distinguished All ACC-Defender award. She also holds a dual master’s degree in community agency counseling with school licensure from Lenoir-Rhyne University, in Hickory, N.C. where she also served as assistant women’s basketball coach.

“I know from my own athletic and academic experiences that focus and full attention make a difference on the court – and everywhere else in life,” Alston says. “My goal as a counselor and neurotherapist is to help my clients find the best way to achieve that focus and attention. Whether it’s an athlete looking for a competitive edge, a businessperson who needs to advance or a child with attention-deficit issues, I can help. Biofeedback and neurofeedback are amazing, effective techniques that help my clients every day.”

The cutting-edge technologies employed at New Mentality allow Alston and her staff to help clients with a wide range of needs and issues. The training provided at New Mentality has improved clients’ leadership and performance, decreased impulse-control issues, reduce muscle tension and anxiety and increase motor coordination. New Mentality specializes in helping athletes and others manage emotions, overcome fears and mental blocks, rise above mental slumps and achieve at the highest levels in competition and the corporate office.

“I want every client to reach a level of achievement that marks a personal best,” says Alston. “The biofeedback and neurofeedback techniques we use at New Mentality, as well as the innovative technology behind brain mapping, can help anyone who wants to reach that next level, whether it’s health, relationships, business, academics or sports. Our therapeutic techniques are not magic but it can feel that way!”

Tracy Alston is board certified in biofeedback and neurofeedback by the Biofeedback Certification International Alliance.











How does neurofeedback work?

To measure brainwaves, several sensors are placed on the scalp. The sensor looks like a tiny saucer and is safe and painless. The client’s brainwaves are measured with an electroencephalograph (also called an EEG). The sensors detect the electrical activity produced by the brain and display it on a computer screen visible to the client. Our neurotherapist then coaches the client to change brainwaves to a pattern of better functioning for increased alertness and concentration. Computerized games controlled by brainwave activity are used in the coaching process. In this way, both visual and auditory information are used to coach a client during a session. Clients also practice tasks they do at work or school (such as reading or math problems) while receiving brainwave feedback. This facilitates better performance in specific daily tasks.

What are the causes of brainwave dysregulation?

The brain may begin to malfunction for many different reasons. These include genetic abnormalities, chronic stress or illness, emotional stress or illness, biochemical damage caused by substance abuse or sometimes medications.

Medications are often prescribed to manage the various symptoms associated with brain dysregulation, which range from attention deficits, anxiety, depression, insomnia, Tourette’s syndrome and others. However, medications typically treat the symptoms, rather than the root cause of the problem. Medications can also be associated with negative side effects. Neurofeedback is a safe, non-invasive alternative to medications that directly addresses brain dysregulation and helps to restore balanced brain functioning.

Who can benefit from neurofeedback training?

Anyone can benefit. Neurofeedback enables better brain functioning in the same way that appropriate physical exercise strengthens the body. Therefore, neurofeedback benefits can be realized by individuals not suffering from any specific conditions but who want to experience better brain function. Improving brain function can strengthen academic performance, job efficiency, athletic ability and creativity. A growing body of literature has documented positive results from neurofeedback therapy in a wide range of conditions.

The range of disorders which can be treated by neurofeedback is broad, since the brain controls most physiological functions in the body. Neurofeedback therapy’s effects are general and widespread because brain activity affects or even controls so many physiological systems in the body.

Some of the conditions that can be improved by neurofeedback are:

  • Learning difficulties
  • Anxiety and depression
  • Substance abuse
  • Insomnia and other sleep disorders
  • Post-Traumatic Stress Disorder (PTSD)
  • Tourette’s syndrome
  • Traumatic Brain Injury (TBI)
  • Hypertension
  • Stroke
  • Improvement and maintenance of brain function that is slowing because of age
  • Chronic fatigue syndrome
  • Asthma
  • Chronic pain

How long does neurofeedback take?

A neurofeedback session is typically 20 to 50 minutes long, depending on the age of the client and the condition being addressed. One session per week is the minimum frequency recommended to see improvement; two to three sessions per week are encouraged. Neurofeedback teaches clients new skills and – like the acquisition of any new skill — consistent practice is the key to success.

The total number of required sessions will depend on the condition being treated. For new clients, we will make an initial assessment to determine individual needs and the best course of treatment. Many of our clients report improvement after as few as 10 sessions. On average, however, 20 to 30 sessions are required to achieve significant and lasting results. For severe problems, such as traumatic brain injury, more sessions are often required.

How long has neurofeedback been used for treatment?

Neurofeedback has been used as a form of therapy for over 20 years. In the past several years, however, advances in computer technology and in software have led to great leaps in its effectiveness.

Can medication and neurofeedback be used together?

Frequently, clients who begin neurofeedback training are taking some kind of medication. As the training progresses, we often find that the dosage can be reduced or sometimes even stopped altogether. This decision is made on an individual basis and the neurotherapist will consult with the client’s doctor before any decision is made.

In the management of attention issues such as ADD or ADHD, medications are effective only when they are in the bloodstream. Medications can be helpful in the short-term control of attention weakness and disruptive behaviors but they have not been shown to have long-term positive effects on academic achievement or social adjustments. Neurofeedback takes longer to produce positive behavioral changes but they tend to be long-lasting. In addition, neurofeedback helps the client develop the ability to act effectively in a focused manner without dependence on drugs.

Alex & Alston Dreamers Scholarship Fund


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Venus Alexandria Ferguson and Tracy Alston have partnered to help change the lives of local teens by offering one desiring recipient a $500 scholarship.

If you are senior in high school living in Mecklenburg, Cabarrus or Iredell Counties, you are invited to apply for this scholarship.

Download the scholarship application, and click on the field to enter your information.

Meet the Team

Our professionals

We can help. Call for an appointment today!



Tracy Alston



Rebecca McKinney

Rebecca McKinney is a graduate of Liberty University with a bachelor of science in psychology, and from Grand Canyon University with a master of science in general psychology. She is also board certified in neurofeedback, by the Biofeedback Certification International Alliance (BCIA).

Rebecca brings a wealth of knowledge and understanding of alternative treatments for mental fitness. She is passionate about helping people achieve their goals and wishes to assist others in creating individualized treatments for their optimal health.


Evan M. Powell

A graduate of Winston-Salem State University with a bachelor of arts degree in therapeutic recreation and Liberty University with a master’s of arts degree in professional counseling, Evan M. Powell supports his clients through life’s challenges. 

Passionate about assisting his clients with identifying areas of strengths and needs to develop their own dreams and goal, Evan develops a centered plan to assist all clients in accomplishing their goals.

Evan is a Licensed Professional Counselor, Licensed Clinical Addictions Specialist Associate and a Qualified Mental Health/Substance Abuse Professional.


Susan Siegmann

Alternative Services Manager



Connie Essen

Alternative Services Technician