A Life Without Limits
about
New Mentality is a leading alternative mental health center dedicated to delivering science-backed, medication-free therapies for anxiety, depression, PTSD, ADHD and other mental health disorders. Since 2012, our non-invasive, non-pharmaceutical training programs—combining clinical counseling with innovative biofeedback and neurofeedback techniques—have empowered individuals and families to achieve lasting mental wellness.
Our team of experienced professionals is committed to providing personalized care and support to everyone, tailoring our approach to meet the unique needs of every family.
We are committed to your mental well-being, offering effective treatments and programs, with compassionate care for lasting change.
Our story is one of compassion, expertise, and a relentless dedication to improving the mental well-being of our clients.
Our holistic approach to mental health care integrates personalized treatment plans, all designed to address limitations and cultivate a rich, balanced life. New Mentality incorporates alternative treatments to diagnose and treat mental health disorders.
Who We Serve?
We provide services for children, adults and families ages 5 and up. New Mentality is also a minority woman-owned small business and government contractor providing services and solutions for the needs of our government.
Mental Health? We Can Help You.
Whether you’re struggling, Stress, ADHD, Anxiety, PTST, Trauma, Depression, Emotional Desregulaion, Chronic Faigue, Burnout, Sleep issues, etc, and thrive in daily life we can help you.
True wellbeing depends mainly on four key pillars: Mental Clarity, Physical Balance, Energy Renewal, and Emotional Stability. At our company, we provide practical and scientifically backed programs designed to strengthen these core elements. Our services include Neurofeedback, Biofeedback, Counseling, and Brain Mapping, each aimed at enhancing your health and performance in tangible ways. By directly targeting these essential areas, we support your ability to achieve lasting improvements in daily life and overall well-being.
“By directly targeting these essential areas, we support your ability to achieve lasting improvements in daily life and overall well-being.”
Mental and emotional resilience form the foundation of our approach. Through Neurofeedback and Brain Mapping (qEEG brain mapping) and other assessment tools, New Mentality can diagnose and treat mental health disorders with more accuracy. We can help enhance your cognitive functions such as focus, problem-solving, and impulse control. These services increase your awareness of mental and emotional patterns, enabling better management of stress and improved emotional stability. Our targeted counseling further reinforces your mental health, offering practical strategies and personal support to help you handle life’s challenges effectively.
Physical balance and energy renewal complete our holistic framework. Biofeedback sessions help manage stress, improve sleep quality, and reduce fatigue, resulting in increased daily energy and better physical comfort. By learning to regulate bodily responses, you can achieve greater ease in your movements and enhanced overall coordination. Together, these services offer a realistic and trustworthy path to a balanced and healthier lifestyle, equipping you with the necessary tools to thrive mentally, and emotionally.
Our team at New Mentality, PC brings together decades of experience in mental health and performance optimization. Each of our licensed professional counselors holds degrees in psychology or counseling and is committed to ongoing training in evidence‑based therapies and trauma‑informed care. Our board‑certified neurofeedback practitioners combine rigorous EEG expertise with hands‑on clinical experience to design brain‑mapping protocols that precisely target each client’s unique neural profile. Rounding out the team, our biofeedback technicians are trained ensuring we capture a comprehensive snapshot of your mind‑body state before, during, and after each session.
At New Mentality, PC, you’re the reason we stay motivated, data‑driven, and passionately committed to helping you thrive.
LCMHC, BCB, BCN
A licensed clinical mental health counselor, a mental fitness consultant, a certified clinical trauma professional and she’s board certified in biofeedback and neurofeedback by the Biofeedback Certification International Alliance (BCIA) who draws on her extensive training as well as her own athletic experience to help her clients. Alston trained with one of the leading researchers and pioneers in the field of neurofeedback.
A graduate of Wake Forest University, in Winston Salem, N.C. Alston earned top academic honors and a bachelor of arts degree in sociology. She attended Wake Forest on a full athletic scholarship, playing four years in the Atlantic Coast Conference as a shooting guard and small forward on the Wake Forest women’s basketball team. During her basketball career, she received the Distinguished All ACC-Defender award. She also holds a dual master’s degree in community agency counseling with school licensure from Lenoir-Rhyne University, in Hickory, N.C. where she also served as assistant women’s basketball coach.
Tracy Alston is the founder and owner of New Mentality, P.C. and the founder and owner of Mental Edge Fitness Solutions, Inc. Learn more about Tracy
MS, BCN
I was born and raised in Statesville, NC, and always knew that I wanted to work in a health care field. While still in high school, I took an introduction to Psychology class that created a love for all things to do with the brain. I then pursued a Bachelor of Science in Psychology from Liberty University, and a Master of Science in General Psychology from Grand Canyon University. After graduating, I knew that I wanted to find a modality in the mental health field that allowed me to work hands on with clients.
I was introduced to Neurofeedback and mentored by Tracy Alston, and became a Board Certified Neurofeedback Clinician through the BCIA. I have ten years of experience providing Neurofeedback services, and am grateful to be able to serve my community by providing mental health support for optimal health and wellness.
Certified Biofeedback Technician & Certified GoTrim Lifestyle Specialist
Hi, I’m Susan Siegmann. Originally from Long Island, New York, I’ve called North Carolina home for the past 21 years. I live in the peaceful countryside of Mount Ulla, a place that truly feels like Heaven on Earth to me.
I’ve been married to my wonderful husband Ryan for 27 years, and we have two amazing kids, Kyle who is 25 and married and Kaitlyn who is 21. In my free time, I enjoy being outdoors—tending to my garden, relaxing by the fire pit, and soaking in the beauty of nature. My family and I also love taking scenic road trips to the mountains, especially along the Blue Ridge Parkway.
For nearly 12 years, I’ve worked with Tracy at New Mentality as a certified neurofeedback technician and office manager. I am also a Certified GoTrim Lifestyle Specialist. It’s incredibly rewarding to support both children and adults on their journey, and to witness the powerful transformations that unfold through this process. We look forward to meeting you!
Mental Health Intern (Liberty University)
Originally from Idaho, served four years in the U.S. Coast Guard before earning a B.S. in Developmental Psychology from Liberty University—where he excelled academically and contributed to mental‑health research. He’s completing an M.A. in Clinical Mental Health Counseling at Liberty, graduating May 2025. Internship & Focus At New Mentality, Randy will assess and treat clients under Tracy Alston’s supervision. He specializes in supporting parents, families, and couples—drawing on workshops he’s led in parenting, relationships, and coping skills.
Randy Wales is a passionate and empathetic intern counselor who believes in the transformative power of human connection. With a background in psychology and a desire to help others, he brings a fresh perspective to the counseling field. After spending 27 years as a sales manager at a global technology company, Randy is excited to embark on his journey in mental health counseling.
“My journey into the mental health field was driven by a profound passion for working with couples, families, and children over the years. Witnessing the transformative power of therapy in these diverse settings ignited a strong calling within me to help people achieve the best version of themselves. I am dedicated to utilizing the latest research to offer clients the best possible outcomes for a variety of distress such as trauma, anxiety, depression, and strengthening the family unit. This commitment to evidence-based practices ensures that my approach is both effective and compassionate, guiding individuals towards healing and resilience.”
Randy Wales, Therapeutic Style Randy uses an integrative approach: CBT, person‑centered therapy, mindfulness, and neuroscience‑informed techniques tailored to each client’s needs, from trauma to anxiety and depression. He enjoys hiking, camping, playing with his Dalmatian, and family time with his wife and adult daughters—championing a balanced, active lifestyle.
Randy is eager to bring his empathy and expertise to New Mentality’s children, couples, families, and group programs.
Mental Health Intern
reach a level of achievement that marks your personal best
Tracy Alston is the founder and owner of New Mentality, P.C. and the founder and owner of Mental Edge Fitness Solutions, Inc. , a mental fitness service provider, offering customized programs to optimize brain performance in Mooresville, N.C
“My goal as a counselor and neurotherapist is to help my clients find the best way to achieve that focus and attention. Whether it’s an athlete looking for a competitive edge, a businessperson who needs to advance or a child with attention-deficit issues, I can help.”
“My passion is creating innovative strategies and solutions for improving the mental health and mental fitness of my clients, In dividuals and companies.
Visit my “Mental Fitness Matters” Show streaming on all podcasting platforms tracyalston.com”
The cutting-edge technologies employed at New Mentality allow Alston and her staff to help clients with a wide range of needs and issues. The training provided at New Mentality has improved clients’ leadership and performance, decreased impulse-control issues, reduce muscle tension and anxiety and increase motor coordination.
“I want every client to reach a level of achievement that marks a personal best,” says Alston. “The biofeedback and neurofeedback techniques we use at New Mentality, as well as the innovative technology behind brain mapping, can help anyone who wants to reach that next level, whether it’s health, relationships, business, academics or sports. Our therapeutic techniques are not magic but it can feel that way!”
At New Mentality, PC you or your child can live a life without limits by being a part of one of our training programs.
Questions?
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